CAREERS

In addition to producing Summerfest presented by American Family Insurance, Milwaukee World Festival, Inc. maintains and develops the 75-acre lakefront parcel known as Henry Maier Festival Park, leasing the parcel from the City of Milwaukee through the year 2030, and hosting a variety of ethnic and cultural festivals, walks, runs, concerts and other events along with approximately 1.5 million patrons each year at the site.


Human Resources Manager

Job Department: Human Resources and Operations
Reports to: General Counsel and Director of Operations
Job Type: Full-time Exempt
Revised Date: May 13, 2021

Summary

This position is responsible for the personnel and administrative functions of Milwaukee World Festival, Inc., the producers of Summerfest, throughout the calendar year. During the Summerfest “busy season’ (approx. March through September ), this position will be responsible for the HR duties outlined below for the Operations Department, the department responsible for the maintenance and upkeep of MWF-owned property, and Milwaukee World Festival part-time hiring. During the festival “off-season,” this position will support the MWF full-time administrative staff within the corporate office. Several seasonal, part-time employees may be under the purview of the Manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Essential Duties and Responsibilities include, but are not limited to, the following: Recruiting, scheduling, hiring, training and retention of a group of seasonal employees, as well as managing the payroll, and administrative functions of the Human Resources department. This position requires collaboration with other departments to advance these duties by providing support for MWF’s day-to-day operations and all events held at the venue.

During MWF busy season:

  • Responsible for organization of Company recruiting, interviewing, orienting, training, and retention of Summerfest seasonal employees, including MWF Calendar management and cross-department communication, in collaboration with all departments.
  • Responsible for gathering, updating, and posting all departments seasonal positions, in collaboration with Legal and Accounting Departments.
  • Ensure Company employee records are current and compliant.
  • Retention and/or scanning of disciplinary files in MWF secure software.
  • Assist with timeclock and payroll administration functions, in collaboration with Accounting Department.
  • Assist with the ordering and distribution of staff uniforms.
  • Resolution of employee grievances and handling disciplinary matters in collaboration with supervising department and the Legal Department, as needed.
  • Cultivate and strengthen Milwaukee community in partnerships with the Department of Workforce Development and other non-profit organizations.
  • Manage scheduling and other administrative tasks for the Operations Department.

During MWF off-season:

  • Develop and foster good employee relations, using programs and training.
  • Maintain a safe, positive, and productive work environment and ensure this intent is communicated and adhered to by all laterals and subordinates.
  • Communicate relevant information to department and others within the company within a timely manner through proper channels.
  • Continually strive for improved means and methods toward department management, including giving and receiving feedback from colleagues, subordinates, and upper management.
  • Maintain positive, cooperative, team-oriented attitude and abide by all MWF Human Resources and Legal policies toward treatment of all MWF employees.
  • Collaborate with Legal Department on changes to seasonal handbook.
  • Recommend any proposed changes to recruiting, hiring and training of seasonal employees.
  • Participate in the annual budget process for the HR department, and assist the Operations Department as needed.
  • Complete all duties otherwise assigned.

Education, Experience and Qualifications

Qualifications:

  • 5+ years of personnel and administrative management experience
  • Ability to resolve complex customer service and conflict management issues.
  • Highly organized with the ability to manage various projects simultaneously.
  • Excellent interpersonal, written, and verbal communications skills
  • Functional knowledge of the special event business
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Valid driver’s license

Education and/or Experience

Educational degrees or equivalent in-field, technical, military or industry experience

Computer Skills  

To perform the job successfully, an individual should have knowledge of Microsoft Office software including Word, Excel, PowerPoint, Outlook, and Internet Explorer

Language Skills                                                                                                                             

  • Ability to read, analyze, and interpret company policies, budgets, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Foreign language skills are a plus.  

Work Environment

  • Music festival environment – volume may be moderate to loud during festival hours.
  • Employee will frequently work overtime including evenings and weekends.
  • Employee will be exposed to various weather conditions associated with an outdoor public venue.

Milwaukee World Festival, Inc., provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), age, national origin, medical condition, marital status, sexual orientation, veteran status, disability, or any other legally protected status. We also abide by the requirements of the Americans with Disabilities Act and state law governing employment of individuals with disabilities.

Application Submission

  TOP

Please email your resume to hr@summerfest.com with "Job Applicant Submission: Human Resources Manager " in the subject line for a chance to further explore this opportunity.


Staff Accountant

Job Department: Accounting/Finance
Reports to: Senior Staff Accountant
Job Type: Full-time Salary
Revised Date: March 19, 2021

Summary

Assist with the management of the accounts payable and payroll functions.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Essential Duties and Responsibilities include, but are not limited to, the following: Process accounts payable for two companies, includes checks, wires, and ACH payments. Support the Senior Staff Accountant with the processing of payroll.

  • Maintain AP vendor files for accuracy, 1099 and 1042 compliance, and WT-11 reporting.
  • Generate 1099-MISC, W-2G and 1042-S tax documents for year-end compliance.
  • Monitor purchase order transactions for timely processing and accuracy on a company-wide basis.
  • Create and expedite utility, insurance and employee reimbursement payments.
  • Facilitate the accurate processing of over 600 entertainment contracts and payments.
  • Process cash receipts on a weekly basis.
  • Manage the use of corporate credit cards and reconcile purchases for general ledger entry.
  • Assist with account reconciliation on a monthly basis for reporting and year-end audit.
  • Assist with year end W-2 processing.
  • Assist with maintaining child support/garnishment records, employee wage verification and unemployment verification.
  • Assist with maintaining paycard inventory and paycard registrations.
  • Provide back up to Senior Staff Accountant of payroll processing.
  • Participate in strategic planning process.
  • Maintain a safe, positive and productive work environment and ensure this intent is communicated and adhered to by all laterals and subordinates.
  • Work with other departments in implementing contingency, continuity and recovery plans.
  • Communicate relevant information to department and others within the company within a timely manner through proper channels.
  • Continually strive for improved means and methods toward department management, including giving and receiving feedback from colleagues, subordinates, and upper management.
  • Maintain a positive, cooperative, team-oriented attitude and abide by all MWF Human Resources and Legal policies toward the treatment of all MWF employees.
  • Complete all duties otherwise assigned.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and Qualifications

Qualifications:

  • 3-5 years of experience required in Accounts Payable and Payroll environment.
  • Basic knowledge of accounting principles.
  • Ability to resolve complex customer service and conflict management issues.
  • Highly organized with the ability to manage various projects simultaneously.
  • Excellent interpersonal, written and verbal communications skills.
  • Functional knowledge of the special event business.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education and/or Experience

  • Associate’s Degree or higher in Accounting or related field.

Computer Skills  

  • To perform the job successfully, an individual should have strong knowledge of Microsoft Office software including Word, Excel, PowerPoint, Outlook, and Internet Explorer.
  • Experience with Microsoft Dynamics GP preferred but not required.

Language Skills

  • Ability to read, analyze, and interpret company policies, budgets, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Foreign language skills are a plus.

Physical Requirements

  • Employee may be exposed to certain risks or hazards that are typically associated with an outdoor public venue.
  • Some travel may be required

Work Environment

  • Employee will frequently work overtime including evenings and weekends.
  • Employee will be exposed to various weather conditions.

Milwaukee World Festival, Inc., provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), age, national origin, medical condition, marital status, sexual orientation, veteran status, disability, or any other legally protected status. We also abide by the requirements of the Americans with Disabilities Act and state law governing employment of individuals with disabilities.

Application Submission

  TOP

Please email your resume to hr@summerfest.com with "Job Applicant Submission: Staff Accountant " in the subject line for a chance to further explore this opportunity.


Food and Beverage Grounds Venue Manager

Job Department: Food and Beverage
Reports to: Food and Beverage Assistant General Manager
Job Type: Full-time Salary
Revised Date: March 19, 2021

Summary

Assists management with all aspects of efficient food and beverage operations for the Company’s food and beverage locations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Essential Duties and Responsibilities include, but are not limited to, the following: 

  • Works closely with Food and Beverage General Manager and Assistant General Manager on all aspects of the Company’s food and beverage operation.
  • Oversees and monitors the site-wide set up of the food and beverage operation.
  • Provides effective supervision and direction to food and beverage managers and employees.
  • Performs various human resources and payroll functions.
  • Ensure high quality standards and prompt service for all guests.
  • Have complete menu and operational knowledge of all food and beverage areas.
  • Ensures all health and safety regulations are in compliance with state, local, federal and Company specifications.
  • Oversees the accurate completion of inventory paperwork.
  • Participate in development of food and beverage programs.
  • Assist with maintaining department budgets.
  • Follows all of Company’s policies and procedures, including employee compliance with safe alcohol service.
  • Immediately responds to any alcohol related concerns; contact supervisor if assistance is needed.
  • Monitors employee compliance with food safety regulations in accordance with all local, state, federal and Company regulations.
  • Serves as resource for guest requests, questions, and concerns; reach out to supervisor/Guest Services for assistance, as necessary.
  • Participates in pre and post festival food and beverage meetings and relays any building safety issues and maintenance needs to appropriate department or supervisor.
  • Continually strive for improved means and methods toward department management, including giving and receiving feedback from colleagues, subordinates, and upper management.
  • Maintain positive, cooperative, team-oriented attitude and abide by all MWF Human Resources and Legal policies, including the contingency, continuity and recovery plans.
  • Complete all duties otherwise assigned.

Education, Experience and Qualifications

Qualifications:

  • Minimum of five (5) years relevant experience
  • Ability to resolve complex customer service and conflict management issues
  • Highly organized with the ability to manage various projects simultaneously
  • Excellent interpersonal and written communications skills
  • Functional knowledge of the special event business
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Valid driver’s license
  • To perform the job successfully, an individual should have knowledge of Microsoft Office software including Word, Excel, PowerPoint, Outlook, and Internet Explorer

Education and/or Experience

  • Educational degrees or equivalent in-field, technical, military or industry experience
  • ServSafe certified or receive within 60 days of employment.
  • TEAM training certified or receive within 60 days of employment.

Physical Requirements

Employee may be exposed to certain risks or hazards that are typically associated with an outdoor public venue. Some travel may be required.

Work Environment

Employee will frequently work overtime including evenings and weekends. Employee will be exposed to various weather conditions, varying volume levels in a concert-type setting, and conditions typically associated with an outdoor music festival.

Milwaukee World Festival, Inc., provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), age, national origin, medical condition, marital status, sexual orientation, veteran status, disability, or any other legally protected status. We also abide by the requirements of the Americans with Disabilities Act and state law governing employment of individuals with disabilities.

Application Submission

  TOP

Please email your resume to hr@summerfest.com with "Job Applicant Submission: Food and Beverage Grounds Venue Manager" in the subject line for a chance to further explore this opportunity.